Frequently Asked Questions
Automation
I have a facility closing soon. Do I have to tear everything down for you to buy it?
We actually prefer to take it down for you, and most of our customers prefer it that way, too. We have our own warehouse installation crews and use specific banding procedures. Our teardown crews are usually included as a part of the offer we will make you for your used equipment.
However, if your equipment is already dismantled, we’re happy to pick it up and buy it from you. Talk to one of our used equipment specialists to see how easy it could be to sell your used pallet rack or other material handling equipment.
Design
What is your lead time?
Lead times vary from project to project based on a large number of factors.
For new equipment, we prefer n weeks, but it’s best to contact a specialist for a free, no-obligation quote to get a good idea of how quickly we can get your order.
For used equipment, we stock one of the nation’s largest inventories, so we typically can turn around an order pretty quickly. If we don’t have what you need in stock, our used equipment specialists can source what you need, but lead times will be subject to availability.
Can you help me optimize my cube space in my facility?
We’d love to help out, and with more than 100 years of collective experience on our team, we will help you get the most out of your warehouse or distribution center.
See how we integrate supply and service or contact us to get started.
Storage
Will you buy my old equipment?
Absolutely! If it is in good condition, with no rust we will make you an offer for your used equipment. Get Started >
Turnkey Services
Will you buy my old equipment?
Absolutely! If it is in good condition, with no rust we will make you an offer for your used equipment. Get Started >
Do you do your own installation?
Yes, we have an experienced crew of over 40 installers and crew leaders.
What size aisle will I need for my fork truck?
It’s best to contact us to discuss your specific project to get a true answer for your needs. In general, we follow these rules of thumb:
Lift Equipment
- Sit Down Counterbalanced Lift
- Stand-Up Reach Lift
- Stand-Up Double Reach Lift
- Turret Truck with 180° Swing Mast
- Narrow Aisle Order Picker
- Wave Order Picker
Minimum Clear Aisle
- 12′-0″
- 8′-6″
- 9′-0″
- 6′-6″ to 4′-6″ depending on lift height
- 6′-6″ to 4′-0″ depending on lift height
- 3′-0″
Logistics
Do you offer leasing options?
What is less-than-truckload (LTL) shipping
What is full truckload (FTL) shipping?
Full truckload shipping (FTL) is a type of shipping method in which a single truck is used to transport a full load of goods from one location to another. This type of shipping is typically used for large shipments that require a full truckload of goods to be transported. FTL shipping is often the most cost-effective way to move large shipments, as it eliminates the need to split the shipment into multiple smaller shipments. Learn More >
Why use flatbed trucks?
Typically, flatbed trucks can haul heavier payloads because they are not limited by fitting within an enclosed trailer while someone may opt for a van when needing to protect their cargo from the elements. Learn More >
What is shipment consolidation in logistics?
Shipping consolidation in logistics is the process of combining multiple shipments into one shipment to reduce the cost of shipping. This is done by combining multiple orders from different customers into one shipment, or by combining multiple orders from the same customer into one shipment. This can help to reduce the cost of shipping, as well as reduce the amount of paperwork and time spent on shipping. Learn More >
What is drayage in shipping?
Drayage is the transportation of goods over short distances, typically from a port or rail yard to a warehouse or other storage facility. It is a type of intermodal freight transport, which involves the use of multiple modes of transportation, such as rail, truck, and ship. Drayage is often used to move containers from ports to warehouses, where they can be unloaded and stored until they are ready to be shipped to their final destination. Learn More >
What is a hot shot shipment?
A hot shot shipment is a type of expedited freight delivery that involves the use of a dedicated vehicle to transport goods quickly and directly from one location to another. Hot shot shipments are typically used for urgent deliveries, such as medical supplies, parts, and other time-sensitive items. Learn More >
What is a straight truck shipping?
Straight truck shipping is a type of logistics service that involves the transportation of goods using a straight truck, which is a type of truck with a single cab and a flatbed or box body. Straight truck shipping is often used for local deliveries, as the truck is able to maneuver in tight spaces and can be loaded and unloaded quickly. Learn More >