Director of Solutions Development
Department: Solutions Development Team
Location: TBD
Employment Type: Full-Time
This position will be the driving force in assisting the sales & sales support teams in developing consultative engineering solutions & project solutions utilizing automation & technology to deliver to customers. Solutions are to be developed utilizing customer data analysis, site visits or customer direction with a goal of strengthening customer relationships & providing additional revenue opportunities to the company. Reporting to the EVP of Sales, the Director of Solutions Development will play a vital role in developing & delivering training on solutions development to the sales & sales support teams.
OVERALL RESPONSIBILITIES
- Manage & distribute the workload of the solutions development team
- Manage productivity of each individual member of the solutions development team
- Manage solutions development team proficiency and training
- Ensure that all projects are delivered on time, within scope and budget
- Coordinate internal resources and third parties/vendors for delivery of innovative project solutions
- Develop a detailed project plan to monitor and track progress of each open development project
- Develop and maintain comprehensive project documentation
- Assist in identifying & maintaining company best practices in solutions development
- Collaborate with sales management & Training Coordinator to develop & delivering training on solutions development to the sales organization
- Share project results and best practices within the team and company
- Participate in continued improvement efforts to develop standard processes for the organization to adhere to for efficient & effective delivery to customers
- Analyze and review projects after completion to identify improvement opportunities
- Provide and update reports on status of existing projects for the sales management & executive team & be responsible for ensuring customer satisfaction throughout the process
- Stay up to date on all products/systems/offerings within the industry, including systems integration aspects and highly technical, complex solutions
- Collaborate with the sales team members & customers to evaluate customer needs, design and present the best solution to the customer
- Collaborate with sales team members to visit customer sites and interface with appropriate customer contacts
- Develop and prepare effective proposals for solutions development to provide to Accounts/Prospects
- Manage changes to the project scope, project schedule and project costs
- Successfully manage the relationship with the client and all stakeholders
- Perform risk management to minimize project risks
- Participate in internal projects as required
KNOWLEDGE & SKILLS REQUIREMENTS
- Demonstrated success in project solutions development and customer facing interactions
- Creative approach in combining multiple partner solutions to develop the best overall solution to meet customer business needs
- Highly detail oriented, ability to manage to critical deadlines
- Ability to multitask effectively & prioritize & execute tasks
- Experience at working both independently and in a team-oriented, collaborative environment is essential
- Ability to work through project issues with customers in a timely manner
- Technically competent and proficient with various software programs: Excel, Word, Outlook, AutoCAD, SmartSheet
- Effective written and oral communication skills: In person meetings, email, phone calls
- Must be able to learn, understand, and apply new technologies
- Strong technical aptitude – highly knowledgeable of industry systems including complex integrated systems and components
- BA/BS in Industrial Engineering or equivalent experience
PROFESSIONAL QUALITIES
- Fast Paced Multi-Tasker
- Attention to Details
- Strong work ethic
- Proven leadership abilities
- Effective presentation skills
- Ability to follow through with tasks given by colleagues and complete them on time
- Ability to delegate tasks to team members with close follow up to ensure on time accurate completion
WORK CONDITIONS
- Office & field oriented position with some overnight travel to project sites required
- Overtime will be required when needed
Why work for Storage Solutions?
Headquartered in Westfield, Indiana, Storage Solutions is an employee-owned company that has experienced stable growth for decades. The products and services we offer are in demand and the industry is continuously expanding.
Here are some of the benefits we offer:
- Employee Stock Ownership Plan
- Generous paid time off policies
- Great medical, dental and vision plans
- HSA contributions
- A Variety of 401(k) options
- Short and long-term disability insurance policies
- Life insurance policies
Partner Testimonial
“Their knowledge of the equipment and how to set up a facility saved our project from potential disaster.”
– Foxconn
Blog
Modex 2024 RecapMarch 22, 2024 - 6:14 pm
Celebrating Another Record Year of GrowthDecember 27, 2023 - 6:26 pm
Storage Solutions Awarded 5th Consecutive MHEDA MVP AwardDecember 27, 2023 - 2:21 pm
