Lifecycle Services

Extend the life of your material handling equipment.

Keeping Your Operations Running Seamlessly

Why Invest In Lifecycle Services?

It takes expertise in technology and processes to optimize and implement automation into a facility’s operations – the same is required for the maintenance and optimization of those systems. With our extensive industry knowledge and diagnostic approach, we offer services to meet your unique needs, ensuring that your warehouse remains a strategic asset throughout its entire life cycle. Discover how our end-to-end solutions can revolutionize your warehousing operations and drive sustainable growth.

Lifecycle Services

Solutions to keep your operations running seamlessly

Spare Parts Package

Comprehensive Inventory: Providing a stock of essential spare parts for all critical components of the automated systems to minimize downtime in case of failures.

Just-In-Time Delivery: Partnering with suppliers and logistics providers to ensure timely delivery of spare parts to the warehouse when needed, reducing waiting times for repairs.

Parts Compatibility: Ensuring compatibility and quality of spare parts with the specific make and model of automated equipment to guarantee proper functioning and longevity.

Remote Software Support

Software Updates: Providing remote assistance for software updates and patches to ensure that automated systems are running the latest versions with enhanced features and security.

Bug Fixes: Resolving software bugs and glitches remotely to minimize disruptions to warehouse operations and maintain productivity levels.

Remote Access: Leveraging remote access tools and diagnostics to troubleshoot software and hardware problems without the need for on-site visits, reducing downtime and costs.

Warranty Claims

Warranty Coverage: Managing warranty claims and repairs for automated equipment covered under manufacturer warranties to ensure compliance with warranty terms and conditions.

Documentation and Verification: Assisting warehouse operators with the documentation and verification process required for submitting warranty claims, including proof of purchase and maintenance records.

Coordination with Suppliers: Facilitating communication and coordination between warehouse operators and equipment suppliers to expedite warranty claims processing and resolution.